Contact Non Gamstop Casinos

Whether you've spotted something out of date on a review, want to suggest a casino not on Gamstop for us to look at, or simply have a question about how a welcome offer works, we want to hear from it. This page explains what we can help with and how to get your message to the right place.

What we can help with

Non Gamstop Casinos is an independent research and comparison site covering casinos not on Gamstop, betting sites not on Gamstop and the wider slots and games available at these platforms. We're not a casino ourselves and we don't hold player funds, place bets on anyone's behalf or process withdrawals. That means there are things we're well placed to help with, and things that belong with the operator or a specialist support service instead.

Corrections and updates — if a bonus figure, wagering term or feature we've listed for a brand such as Betmica, Kikibet or Rivo has changed, tell us and we'll check it against the operator's current terms.
Questions about our ranking method — if you want to know why one site scores higher than another, or how we weigh bonuses against payment speed and game range, get in touch and we'll walk you through it.
Suggestions for coverage — new non Gamstop casinos launch regularly, and reader suggestions are one of the ways we hear about them.
General feedback — on site content, readability, or anything we've missed.

What sits outside our remit

Some queries need to go straight to the operator or to a support organisation rather than to us, because we don't have access to individual player accounts or transaction records.

Account issues, deposits or withdrawals — these need to go directly to the casino's own customer support team, since only the operator can see your account.
Verification or KYC document requests — again, this sits entirely with the casino you've signed up with.
Concerns about your own gambling — if you're worried about how much time or money you're spending, our Responsible Gambling page has practical information and support options that may help.
Legal or contractual disputes with an operator — we can point you toward general information, but we're not able to intervene in individual disputes between a player and a casino.

A note on how we're funded

Some of the casinos not on Gamstop featured on this site pay us a commission if a reader signs up through a link on angelnewsletter.co.uk. This doesn't influence how we rate or rank anything — a brand can't buy a higher position, and any drawback we identify stays in the review whether or not that operator is a paying partner. If you ever think a review reads more like an advert than an honest assessment, tell us. That's exactly the kind of feedback we want.

Before you get in touch

A few quick checks can save you time:

If your question is about a specific brand's licensing, ownership or bonus terms, check the operator's own terms and conditions page first — these change more often than review sites can track in real time.
If you're asking about eligibility or how self-exclusion schemes interact with sites not on Gamstop, our Non Gamstop Casinos UK 2026 guide covers this in more detail than we can fit here.
If you want background on how we research and score operators, our About Us page sets out the full process.
For anything relating to how this site itself operates — data, cookies or site terms — the Terms and Conditions page has the details.

Response times

We aim to read every message that comes in, though as an independent research team we can't promise same-day replies to everything. Corrections and factual reports are usually the quickest to action, since they often just involve rechecking a published figure against an operator's current terms.

Age and jurisdiction

Non Gamstop Casinos is intended for readers aged 18 and over. Gambling laws and the availability of specific casinos not on Gamstop vary depending on where you're based, and it remains your responsibility to check that any site you consider using is one you're able to access under the rules that apply to you. We don't provide legal advice, and nothing on this page or elsewhere on angelnewsletter.co.uk should be read as a substitute for it.